FAQ

What is Eco Arava?

We are a small family farm, located in the Arava desert, Israel. We are adapting our crops to our environment, stopping to grow water-needy plants and replace them with plants that need little water. We grow everything 100% organically. So far, our successful environmental-friendly crop is moringa oleifera. We are experimenting with other plants, with the final goal to replace all our production with nutritional, beneficial plants which are adapted to our environment.

What is Moringa oleifera leaf powder?

It’s a concentrate of nutrient made from moringa oleifera leaves, which are dried and then reduced to powder. Moringa oleifera is a highly nutritious plant with many virtues, used as food and as folk medicine in many countries. The leaves contains vitamins, minerals, antioxidants, proteins, and are anti-inflammatory.  Drying them and reducing them into powder makes it a concentrate of nutrients which is easy to export (Moringa oleifera doesn’t grow well in Western countries) , easy to store, and easy to incorporate in an healthy diet to benefit from its numerous virtues.

Why buying our moringa oleifera leaf powder?

By buying our moringa oleifera leaf powder, you get a high quality product :

  • 100% organic.
  • the trees grow in an ideal environment, with a lot of sunshine and a soil fitting their needs, therefore they produce high quality leaves.
  • the leaves are dried for a few days at ambient temperature in optimum conditions to the conservation of their nutrients.
  • We do not sell powder that is over a week old from March to November. Due to the cold season, we might have to sell powder up to a month old from December to February. Anyway, you always benefit from a fresh product.
  • We vacuum pack our powder for the best conservation of its nutrients. With each order there is a reclosable, lined with aluminium stand-up pouch included, to keep the powder in good conditions at home.
  • You participate in a eco-friendly change in our area.

How to use Moringa oleifera leaf powder?

It is advised to add 1/2 to 1,1/2 teaspoon to your daily diet, according to your needs. The best way to keep all its nutrients intact is to not over heat it (or even not to heat it at all…). You can find some delicious recipes with moringa oleifera powder on our blog.

Do you deliver worldwide?

Yes, we do.

What about the tax regulations?

Since every country has its own tax regulations, and that they are liable to change, we ask our customers to be aware of their own countries regulations. It is usually easily found on governmental websites.

Are my transactions on your shop secure?

Yes, they are. We have our online store set up with Ecwid, an online shopping platform that is certified Level 1 PCI compliant, and which guaranties that all credit card and transaction information are protected by the same level of security used by banks.

Are my personal information confidential?

Yes, we guarantee that we will keep all of your personal information confidential.

What about the shipment and delivery?

We need one to two days of handling delay before we ship your order. After that, it will be sent under international standard shipping conditions with the Israel Post, and will arrive to your delivery address between 7 to 14 days. The shipping fees are always included in our prices. If you want to get it sooner, we can send it with the express option. For that, contact us in advance, letting us know what quantity you want and in which country you need it delivered, and we will get back to you very soon with the adapted price.

What about return goods?

If what you receive does not match your order or is severely damaged through transportation, you can return it to us within 7 days and we will either send you a new package or give you back your money. We give extra care in what we do, and as far as we went, we’ve always provided to our valued customers what they wanted in perfect conditions.

You haven’t found the answer to your question? Contact us here and we will get back to you as soon as we can.

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